Project ECHO Northern Ireland logo
Project ECHO Northern Ireland

Being Human

A practical safety culture framework helping Health and Social Care teams across Northern Ireland understand, talk about, and improve the human factors behind safe, compassionate care.

What is Being Human?

Being Human sets out what good safety culture looks like across Health and Social Care in Northern Ireland — care that's safe and compassionate, open and fair, and always learning. Rather than ticking boxes, it puts relationships at the centre: between staff, patients and families, as the real foundation of safe, high-quality care.

Three domains of the Framework

Each domain sets out clear expectations and practical indicators — covering the systems, behaviours and outcomes that show a good safety culture in practice, brought to life with real case studies and examples of both good practice and what to avoid.

Domain 1: Commitment to Patient Safety and Staff Wellbeing

Putting safety and the wellbeing of staff at the heart of every decision.

Domain 2: Compassion, Civility and Respect

Treating colleagues, patients and families with humanity in every interaction.

Domain 3: Curiosity and Constructive Challenge

Encouraging teams to ask questions, speak up, and keep learning.

Start with the Overview Document

A short overview covers what Being Human sets out to achieve and how the three domains work in practice — read this first, or go straight to the full Framework document below.

Open the Overview Document

Prefer the detail? Read the full Framework document (PDF) →

Being Human is a learning and improvement framework provided for guidance. It does not currently carry formal accreditation.

Accessible Guides

Four shorter guides, distilled from the full Framework document for specific audiences. Each can be downloaded and shared within your organisation.

Guide for Trust Boards

A summary of Being Human for Trust Board members.

Published: July 2026

View Guide

Guide for Leaders & Managers

A summary of Being Human for leaders and managers.

Published: July 2026

View Guide

Guide for Clinical & Non-Clinical Staff

A summary of Being Human for clinical and non-clinical staff.

Published: July 2026

View Guide

Guide for Patients, Families & the Public

A summary of Being Human for patients, families and the public.

Published: July 2026

View Guide